There is a saying in audio recording which has become a bit of a cliched pun: “We’ll fix it in the mix.” If anyone has ever spent time in a recording studio you have probably heard this. The advent of digital music production has made it much easier to fix mistakes during the mixing/editing process, … read the whole post
So You Want to Be a Salesforce Admin…
By: | October 19, 2011 | Leave a comment
And Why Not? What more noble cause is there to be leading your company in? Salesforce.com (SFDC) has changed the way people and companies interact with software. The Salesforce.com platform is not just software hosted in the cloud, but has become a platform for companies and individuals to design their own software that integrates with their core CRM quickly … read the whole post
Ditching the Laptop and all in With iPad 2
By: | October 10, 2011 | (1) Comment
I was meaning to write this blog in March 2012, one year after ditching my laptop and moving to the iPad2 for daily business use. With the passing of the amazing, iconic, heroic, innovative (stick in your adjective) Steve Jobs, now seems like a good day to accelerate the timeline and get my thoughts out … read the whole post
Model Mobile
By: | July 26, 2011 | Leave a comment
This brief video provides a short overview of our mobile capabilities and what our 2GO mobile platform provides to help accelerate project success and lower risk for our clients.
Independent Research Firm Cites Model Metrics as a Strong Performer in Salesforce.com Implementation –
By: | May 23, 2011 | Leave a comment
Model Metrics receives the highest score possible for client satisfaction; also receives its highest scores for its implementation life cycle, vertical expertise, key partnerships and go to market strategy CHICAGO – May 23, 2011 – Model Metrics, the leader in cloud computing services for the enterprise, today announced it is cited as a Strong Performer in The … read the whole post
Model Metrics Named Finalist for the 2011 Red Herring Top 100 North America Award –
By: | May 19, 2011 | Leave a comment
CHICAGO – May 19, 2011 – Model Metrics, the leader in cloud computing services for the enterprise, today announced it has been selected as a Finalist for Red Herring's Top 100 North America award, a prestigious list honoring the year’s most promising private technology ventures from the North American business region. The Red Herring editorial … read the whole post
Tidewell Hospice Partners with Model Metrics to Bring the Benefits of Cloud Computing to Hospice Management – -
By: | May 2, 2011 | Leave a comment
Large hospice and palliative care provider uses Model Metrics’ cloud deployment and integration expertise to gain business visibility, cost savings and ultimately provide high quality care to its community CHICAGO – May 2, 2011 – Model Metrics, a leader in cloud computing services for the enterprise, today announced the success of Tidewell Hospice in using … read the whole post
Free Webinar: iPads in the Enterprise
By: | February 14, 2011 | (3) Comments
Apple's iPad is the hottest device in the workplace today. According to Computerworld, Medtronic recently purchased 4,500 iPads for employees, and they aren't the only ones. Microstrategy is behaving similarly. Many companies are making the jump early to adopt these devices and putting themselves at an advantage. Given the iPad's vast consumer and business market … read the whole post
Data Profiler for Salesforce.com Data Quality
By: | December 16, 2010 | Leave a comment
Data Management and Data Quality is an issue in every CRM deployment. The reason for this is that CRM data is not transactional and doesn’t get balanced at month end like accounting data. CRM systems are full of soft data points that can be aggregated to provide information and knowledge, but only if the foundation … read the whole post
Force.com loses its training wheels, Dreamforce ’10 Reflections
By: | December 15, 2010 | Leave a comment
Now that I have a few days of distance from Dreamforce, and more importantly some sleep, I wanted to re-cap my thoughts on the conference I just attended along with 30,000 of my closest friends. First off I’m amazed at how much larger Dreamforce gets every year. This was my 6th one and I’ve had the … read the whole post
Remembering Dreamforce 2010
By: | December 12, 2010 | Leave a comment
Dreamforce this year was similar to past shows: exciting, a source of breaking news, and unbridled energy. But the scale of this year's show really set it apart from the past. As we understand it, there were nearly 28,000 attendees, an increase of nearly 50% on the year before. To say Salesforce is on a … read the whole post
The Future: Open Source and Common Cloud API’s?
By: | October 27, 2010 | Leave a comment
Compute Costs are cut in half; every 18 months, Fiber costs are dropping, storage costs are dropping, but why is IT still expensive? 500 Billion dollars are wasted a year in IT. How? Around half of all IT projects fail, and over half of commercial software features are not used. Jim Whitehurst, The CEO … read the whole post
Goats, Lawnmowers and the Private Cloud
By: | October 26, 2010 | Leave a comment
“If you are paying for it when it is turned off, it isn’t a cloud. I can put a goat in my front lawn and it can eat the grass, but I can’t call it a lawnmower” - A public cloud evangelist reflecting on the private cloud. The Private Cloud seems to be gaining traction … read the whole post
Marketing Resource Management and You Don’t Need to Spend a Lot
By: | October 8, 2010 | Leave a comment
I was just skyping with Reid Carlberg, a technical evangelist at salesforce.com. I know he’s been working on a Force.com Labs application called Action Plans. Its actually been out for a number of months, but the big news for me is that it now works for Campaigns. Here’s what this means. Until now, if … read the whole post
A Two-Hour Chatter Application
By: | October 1, 2010 | (1) Comment
I get bored. When I get bored I code. Here’s an example: Two hours later I had this: Which is all about this: This is my two hour Salesforce Chatter Air Application. Its simple enough functionality wise, all it does is: Login into Salesforce using Username, Password, and Token Allows a user with the Chatter … read the whole post
Salesforce.com Chatter is Transformational
By: | October 1, 2010 | Leave a comment
Have you ever had an experience where you see a new product and think, “I wish I would have thought of that.” This tends to happen when we see something that is so simple and so obvious, yet so remarkably useful that we can’t imagine how we got along with out it. Leonardo da Vinci … read the whole post
Does Cloud Computing Matter?
By: | October 1, 2010 | Leave a comment
Like many who follow technology, I have been entertained over the seemingly endless banter between Oracle’s Larry Ellison and Salesforce.com’s Marc Benioff. There has been a lot made of the verbal jabs between the two heavy-hitting CEOs. For those that are late to the party, Marc Benioff has realized enormous success in taking SaaS to … read the whole post
The World Welcomes the BlackBerry Tablet (And so do we!)
By: | September 28, 2010 | Leave a comment
As pretty much anybody who has a pulse already knows, BlackBerry has released their latest technological marvel, the PlayBook tablet. Initially, it appears to be a direct competitor to the iPad, which as far as we're concerned is a good thing. Competition breeding innovation and all. But what really excites us is that this new … read the whole post
State Your Destination, Not Just Your Path
By: | September 9, 2010 | Leave a comment
In the world of CRM implementation and management, we tend to focus a lot of effort (and rightfully so) on process compliance, collaboration, and user adoption metrics. We do this because we know intuitively that impacting these behaviors of CRM users will ultimately lead to desired outcomes like increased customer loyalty, better customer service, lower … read the whole post
Salesforce.com – Single vs. Multiple Instance
By: | July 28, 2010 | (2) Comments
I have been working within the Salesforce.com ecosystem for more than 7 years. In that time, I have seen the technology grow from a CRM application targeted mostly at the SMB market to a technology platform that has gained serious credibility with some of the largest companies in the world. In my role, I have … read the whole post
HTML 5 – Ready for Primetime in the Enterprise?
By: | May 21, 2010 | (1) Comment
Unless you live in a technology cave you have probably noticed the discussion in the industry around Flash and HTML 5 that has been started by the Apple controversy. My goal here isn’t to rehash what has been said around using Flash or HTML 5 in a browser or on a mobile device, but to … read the whole post
Is This the End of Microsoft?
By: | April 29, 2010 | (1) Comment
Today, Marc Benioff, the ever-vocal CEO of salesforce.com made a blog post over at Fortune on the end of Microsoft. In his post he outlines Microsoft’s latest ad campaigns, the ones spouting off about Windows 7 being "my idea." He pokes fun at one in particular where Windows no longer crashing was somehow deemed a feature. Is … read the whole post
VMForce has Landed
By: | April 27, 2010 | Leave a comment
At long last, the oft-rumored VMForce has been officially announced. Huh? VMForce is a technology brought about by a partnership between salesforce.com and VMware, the leader in virtualization technology. VMForce enables Java applications to run on Force.com infrastructure, the robust development platform built by the folks at salesforce.com. What does all of that mean? … read the whole post
Salesforce.com Environment Management: Planning and Strategy
By: | March 18, 2010 | (2) Comments
Whether you have been working with Salesforce.com for years or just considering a new implementation, this is some information you can really use. Salesforce.com has helped to define cloud-based computing and has revolutionized the industry with an intuitive, secure, flexible, configurable, and scalable platform that has allowed businesses of all sizes to solve their business … read the whole post
Top 5 Cloud Computing Predictions for 2010
By: | January 5, 2010 | Leave a comment
On the heels of my Top Cloud Computing Stories of 2009 comes (appropriately enough) my Top 5 Cloud Computing Predictions for 2010. Let’s jump right into it. 1) There Will be Another Outage, and No One Will Panic In 2009 there were two significant outages of Google’s Gmail service, which rendered it unavailable temporarily. The … read the whole post
Top 9 Cloud Computing Stories of 2009 – (#1) President Obama’s Apps.gov Initiative
By: | December 30, 2009 | Leave a comment
Did you know the federal government spends over $75B annually on IT? With that number in mind, you can imagine the enormous amount of manpower it takes to choose, customize, build, deploy, and maintain separate instances of applications to run the government’s operations. I cannot imagine a more perfect environment to deploy cloud computing, and … read the whole post
Mobile Strategy Recommendations
By: | December 2, 2009 | Leave a comment
I recently had a conversation with the VP of Sales at a large manufacturing company. For the purposes of this discussion, I will call him John. John and his sales organization have never had a centralized, collaborative CRM system before and they are about to begin a salesforce.com implementation. Among the goals of the … read the whole post
Disruptive Technology Changes The Game, Again!
By: | April 27, 2009 | Leave a comment
Remember When Video Killed The Radio Star? By now we should recognize the signs of a major shift caused by a new, “disruptive” technology. After all, we have seen it happen so many times before. The only difference is that today the shifts are quick and dramatic, catching off guard anybody that dares to stand … read the whole post