Customer and Partner Portals

With a Salesforce CRM-powered self-service community, customers and partners can easily log new support cases, get updates 24×7, and search the knowledge base for immediate solutions to common problems, resulting in higher customer and partner satisfaction and success at a lower cost.  As with all Salesforce CRM products, Salesforce Customer Portal and Salesforce Partner Portal are customizable, and Model Metrics can help your business to deliver a tailored Web experience to customers and partners that also ensures consistency with your brand’s look and feel.  Embedded company, product, and program communications on the portal’s home page will reinforce your company’s messaging strategy.

Our experienced team can help your company to deploy different portals for different customer and partner groups, and provide more advanced customization, including mash-ups and custom Apex code to build new functionality that goes beyond case management.  Our goal is to leverage our Force.com expertise to transform your Customer or Partner Portal into a unique customer self-service destination to drive customer and partner success to new heights.  

Our Portal Customers Include: