Salesforce for Twitter

Twitter is the fastest-growing social network today, with over 70 million accounts and changing daily. It has become the place where conversations turn into trends, and those trends can have the power to build or break brands (See: BP). The odds are good that conversations are happening about your organization, positive and negative. Why not address them instead of ignore them?

Salesforce for Twitter is an application that enables organizations to not only engage with their customers and prospects, but also to manage and track those interactions within salesforce.com. With more experience using social media for both marketing and customer service purposes, Model Metrics can provide guidance and strategy, implementation services, and custom training to make sure your organization isn’t left behind in the social world.