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Integrate your Public Web site with your CRM System
Model Metrics Pure-Cloud Portals provide complete integration between your company’s public Web site and your CRM system. With custom web portals built by Model Metrics, you have the ability to track customer activity, automate portions of customer service, and create and update public web content – such as product pricing- from within salesforce.com.
Rapid Development & Deployment in the Cloud
Portals provide an ideal environment for rapid development and deployment of your web portal. Websites that typically take months to design, develop, test, and deploy can now be done in weeks. All this is done without the need to purchase web servers, database servers, content management systems, or pay for the associated maintenance of those items.
Self Service for Customers & Partners
With a CRM-powered self-service community, customers and partners are empowered to log new support cases, get updates 24×7, and search your knowledge base for immediate solutions to common problems. These improvements to your customer result in higher customer and partner satisfaction and success at a lower cost.
Technical Expertise
Model Metrics is the leading custom portal developer with expertise using Force.com and Amazon Web Services. We have numerous portals in production and enabling features such as:
- Order Configuration
- Dynamic Promotions
- Registration Capture
- Content Management
- Payment Capture and Tracking
- Salesforce CRM Integration
- Customer Self-Service
- Case Creation and Tracking
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