Crowd Maestro

 

Enterprise Crowdsourcing
Technology is amazing and when it is combined with a Cloud-based delivery model, great things can happen. However there are situations where human judgment is required and technology alone cannot help a company solve a business problem. 
 
Our Crowd Maestro application brings the power of the cloud along with a global workforce (of over 100,000 workers and counting) to help solve everyday issues with a simple and predictable pricing model. We have pre-configured solutions for the following scenarios and they can also be customized to meet your specific needs or integrate directly with your source applications.
 
Sentiment Analysis
The advent of the Social Enterprise brings new opportunities and challenges for the Enterprise. We offer a service that allows you to track sentiment about your company or a product from a variety of sources and across several platforms:
  • Integrated with Facebook, Twitter, Salesforce.com Chatter or any RSS Feed
  • Provides sentiment analysis and trending for each source
  • Insight into use of Salesforce.com Chatter (Post types and sentiment)
Business Verification
CRM is powerful, but if your data is stale or wrong it can have serious consequences. 
  • How do you know if the restaurant is still in business? 
  • Does that contact still work at the company? 
  • Are these phone numbers valid before I start a dialing campaign?
Our Business Verification service can use a variety of sources to confirm data is correct about a business, or even call them to confirm business hours and that the phone number is valid. Our data sources are real-time and we are not just comparing to a list that may be 12-24 months out-of-date.
 
Data Augmentation
If your customer or marketing database is missing key information our service can fill in missing fields.
  • Leads from a tradeshow with missing information
  • Incomplete marketing database
  • Key information missing from a customer master database
  • Add key competitors or vertical information
We utilize a mix of technology and a global workforce to utilize multiple datasources to fill in any type of information that is missing from your database.
 
User Content Moderation
If you have content on your website that is generated by your customers or the general public it is likely you want an easy way to review it and process it before it is live. 
  • Is your internal team behind on reviewing and editing customer reviews?
  • Are people posting advertisements or inappropriate material on your site?
We use a proven process to ensure each piece of user generated content meets your company guidelines and can remove information such as competitors’ websites, country of origin, advertisements and explicit material. We can also use our workforce to edit reviews to ensure they are grammatically correct and reflect positively on your products or service.
 
Photo Moderation
Our photo moderation service can quickly and efficiently scan thousands or millions of photographs and perform tasks such as:
  • Photo categorization (product, landscape, portrait, cityscape, etc…)
  • Photo tagging
  • Explicit image filtering
  • Product match (does this photo match this product description?)
Transcription
Do you have scanned information that needs to be re-keyed into another system or transcribed? Our transcription service can take photos, or .tiff or .jpg images and use technology and people to quickly and accurately transcribe the information into text. We use a multi-step process to ensure accuracy.
 
Custom Solutions
If you have a problem that can easily be broken into small tasks and need a large temporary workforce, we can use our platform to quickly create a custom solution to meet your needs. It could be a one-time task, or an ongoing task that is directly integrated into your internal IT systems.
 
Pricing
Our goal is to make the pricing around these services as predictable as possible. For each new project there is setup/customization flat-fee and then there is a charge for each unit of work performed (each company verified, each photo that is categorized, etc…) so you pay for only what you use after the application is configured for your specific need. If you require full integration to a cloud or on-premise application as a data-source we can also assist with that work and will scope that level-of-effort as a first step of a new engagement.
 
Get Started
If you are interested in learning more about Crowd Maestro and how it can help your company please give us a call at 1-877-542-2885 or send an email to info@modelmetrics.com.