Cepheid, C.H. Briggs, Elkay Manufacturing and hundreds of Model Metrics customers harness the power of cloud computing on the latest tablets and smartphones

CHICAGO – November 1, 2011 – Model Metrics, the leader in cloud computing services for the enterprise, today announced significant momentum in its mobile practice with hundreds of customer projects focused on deploying cloud applications to tablets and smartphones. Large enterprise customers including Cepheid (Nasdaq: CPHD), C.H. Briggs and Elkay Manufacturing are benefiting from the innovation made possible through the combination of cloud and mobile computing technologies.

Extending Cloud Innovation to the Mobile Workforce
Model Metrics sits at the intersection of enterprise cloud innovation and mobility. With the growth of cloud computing and proliferation of mobile devices, businesses are discovering not only productivity gains from conducting transactions on the road, but also competitive advantage by mobilizing the cloud on the latest smartphones and tablets including the iPad and Android-based devices.

Today 80 percent of Model Metrics customers include smartphone and tablet adoption plans in their cloud deployment initiatives, and the company’s mobile projects have increased by nearly six times [or 600 percent] in 2011. Expanding its mobile practice, Model Metrics recently introduced new service offerings and support for additional development technologies and mobile device platforms. The company also announced the Digital Sales Aid, a custom cloud-based mobile application designed for field sales.

Comments on the News

• “The innovation of the cloud extends beyond company walls,” said Adam Caplan, CEO of Model Metrics. “The possibilities go beyond exposing business applications on mobile devices; the real innovation comes from rethinking how business success can be achieved by combining the power of the cloud and mobility.”
• “Model Metrics Digital Sales Aid gives our commercial architectural product group sales team a better way to showcase our interior specialty building materials using iPads,” said Alicia Guthrie, Marketing Integration Manage Luis Arias, Chief Marketing Officer, C.H. Briggs, one of the largest independently-owned distributors of specialty building materials. “With quick access to photo galleries and product-related documents we stand out from competitors and are driving efficiencies in our sales process.”
• “Model Metrics delivered our cloud applications and digital sales tools in an easy-to-use iPad application that syncs with our CRM,” said Nico Arnold, executive vice president of worldwide operations at Cepheid, a leading molecular diagnostics company. “Our customers can be extremely busy, and arming our sales professionals with a mobile tool that can quickly present our value proposition and track opportunities has had a positive impact on how we do business.”

Additional Resources

• Customer iPad deployment video: http://www.modelmetrics.com/marketing-viewpoint/how-zimmer-is-taking-their-cloud-data-mobile-on-the-ipad/
• More on Model Metrics mobile practice: http://www.modelmetrics.com/service-offerings/mobile/

About Model Metrics, Inc.
Model Metrics delivers solutions and services at the cutting edge of the cloud computing industry. Since its founding in 2003, Model Metrics has become one of the most diversified and respected partners of salesforce.com, Amazon Web Services, Adobe, and Google. Headquartered in Chicago with offices in San Francisco, Los Angeles, New

York, Detroit, Minneapolis and Dallas, Model Metrics’ customer base spans all industries and includes enterprises such as Abbott, Allstate, Aon, Cars.com, CME Group, Honeywell, InfoUSA, MasterCard, Medtronic, and Orbitz.

With a focus on mobile and call center technology, business process and change management innovation, and custom development, Model Metrics has completed 1,500+ salesforce.com implementations for mid-sized and Fortune 1000 companies. Its world-class application development skills using Force.com, Adobe Flex and AIR, Amazon Web Services, Google and the Apple iPhone enable the creation of custom applications featuring multimedia-rich user experiences. To learn more, visit http://www.modelmetrics.com/ or follow us on Twitter at @modelmetricsinc.

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Media Contact:
Kelly Indrieri, Public Relations, Model Metrics, 1.650.340.1983, kelly@kulesafaul.com

Model Metrics’ customized cloud application enables Arctic Diagnostics to focus on its mission to help physicians identify the leading cause of blindness in the U.S.

CHICAGO – October 12, 2011 – Model Metrics, the leader in cloud computing services for the enterprise, today announced the success its customer, Arctic Diagnostics, is achieving by running its business in the cloud. Arctic Diagnostics commercializes genetic discoveries with the goal of improving health care outcomes. Arctic Diagnostics partnered with Model Metrics to customize and deploy its cloud application to support its mission of quantifying the genetic risk of patients with Age-related Macular Degeneration (AMD) by making Macula Risk® part of the AMD standard of care.

“Our number one focus is educating and supporting the almost 40,000 U.S. eye care professionals (ECP’s) who are the vanguard of eye care in the U.S. on the importance of the Macula Risk test to prevent vision loss,” said Jim Pelot, CFO & COO of Arctic Diagnostics. “By working with Model Metrics to employ a technology-based strategy to identify, reach and educate this community utilizing the cloud, we’ve gained velocity and significant capital leverage with minimal IT infrastructure investment.”

Using the Cloud to Scale Efforts to End Blindness
Arctic Diagnostics is the provider of Macula Risk, a prognostic DNA test that identifies individuals who may have inherited disease-causing genes for increased risk of vision loss from AMD as they age. It is estimated that 30 million people in the U.S. have the early form of this disease, the leading cause of blindness in this country.

Arctic Diagnostics’ business is focused on the adoption of the Macula Risk test as a standard of care. To accomplish this requires the education of ECP’s. Arctic Diagnostics embarked on a strategy to leverage cutting-edge cloud technology as extensively as possible in order to run a streamlined organization that can support relationships with thousands of physicians and manage administration of the Macula Risk test.

• Working with Model Metrics, Arctic Diagnostics deployed a cloud-based CRM application that is used to track its relationships with partners and the almost 40,000 ECP’s across the country, including providing education, training and simplifying their ability to order the test and access results.
• Physicians can order Macula Risk test kits directly off the Macula Risk website. Orders are submitted into the cloud CRM system and fulfilled through an integration with a fulfillment partner. The application is also customized to provide real time visibility into the shipping status of pending kit orders at FedEx and UPS.
• Laboratory partners upload anonymized test data directly into the cloud CRM application so that Arctic Diagnostics can track genetic results. It can also track which physicians are successfully administering the test and who may need more training, as well as variables such as how quickly test results are returned and reimbursement from different insurers. Future plans include providing physicians with this same level of access via a portal.

“Arctic Diagnostics is a great example of a company leveraging the cloud for business agility and scale so that it can remain a streamlined organization focused on its mission,” said Adam Caplan, CEO of Model Metrics.

About Model Metrics
Model Metrics delivers solutions and services at the cutting edge of the cloud computing industry. Since its founding in 2003, Model Metrics has become one of the most diversified and respected partners of salesforce.com, Amazon Web Services, Adobe, Apple, and Google. Headquartered in Chicago with offices across the country, Model Metrics’ customer base spans all industries and includes enterprises such as Abbott, Allergan, Aon, Honeywell, L’Oreal, MasterCard, Medtronic, NBC Universal, The Boeing Company and Walgreens.

With a focus on mobile and call center technology, social enterprise solutions, business process and change management innovation, and custom development, Model Metrics has completed 1,500+ salesforce.com implementations for mid-sized and Fortune 1000 companies. Its world-class application development skills using Force.com, Adobe Flex and AIR, Amazon Web Services, Google and the Apple iPhone enable the creation of custom applications featuring multimedia-rich user experiences. To learn more, visit http://www.modelmetrics.com. Follow us on Twitter at @modelmetricsinc.

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Media Contacts:
Kelly Indrieri, Public Relations, Model Metrics, 1.650.340.1983, kelly@kulesafaul.com

Expanded services make enterprise cloud mobilization a reality with deployment accelerators and support for any platform using any device; New Digital Sales Aid for iPad application transforms sales for customers; Cloud services leader’s mobile projects grow by 600 percent

CHICAGO – October 5, 2011 – Model Metrics, the leader in cloud computing services for the enterprise, today announced expanded services that lift the barriers to mobilizing the enterprise workforce. Based on nearly ten years of expertise at the intersection of cloud and mobility, Model Metrics is introducing a new set of capabilities including deployment accelerators and support for multiple development technologies and form factors. Today, the company also released its first accelerator for the iPad, the Model Metrics Digital Sales Aid, an application which transforms how sales organizations sell in the field.  

“Today we are removing the obstacles to businesses becoming mobile social enterprises,” said Adam Caplan, CEO of Model Metrics. “The number of mobile projects we’ve completed this year has grown by 600 percent because of our unique understanding of what it takes to mobilize the cloud and to deliver tangible business value.”

Lifting the Barriers to Enterprise Cloud Mobility
The expanded set of services that Model Metrics is announcing today focus on mitigating four primary barriers to enterprise adoption of mobile clouds based on Model Metrics’ front line expertise with some of the largest mobile cloud deployments.

1. What should our mobile strategy be?

• Model Metrics’ Mobile Strategy Offering helps enterprises develop a roadmap towards a successful mobile cloud deployment. With today’s trends of device democratization and employee-driven device support, it is more complicated for enterprises to make decisions regarding device strategy, support, and application management, among many other factors. Model Metrics guides enterprises to define their mobile use cases, re-architect business process for a mobile environment, and determine what technology and form factors best suit their needs.  

2. What technology should we use?

• The optimal development technology varies greatly depending on customer use case and complexity. Model Metrics makes it easy for customers to accomplish their mobility objectives by providing support any development technology, including:
  • Native development – Model Metrics develops both iOS and Android applications, or leverages its 2GO Cloud Platform, which can be compiled to native apps for iOS and Android devices.
  • Web technology – With the growing popularity of HTML5, Model Metrics has developed multiple HTML5 applications to resolve cross platform issues that can arise in developing applications across mobile operating systems. Model Metrics also offers support for touch-based CRM apps.
  • Hybrid – Model Metrics can use a hybrid of HTML5 and native APIs to build complex enterprise mobile applications. HTML5 solves cross platform issues while leveraging native APIs creates richer applications, including being able to access cameras, GPS and RFID functionality.

 3. Which form factors should we deploy and support?

• The reality is that many companies do not have the luxury of rolling out an application for just one mobile device. This is partly due to employee-driven device support becoming more common. This makes mobile application development more costly and risky.
• Model Metrics’s cross-platform mobile development expertise makes it is possible for applications to run off a single code base across multiple form factors built by multiple manufacturers on multiple mobile operating systems. Its user interface (UI) and user experience (UX) expertise makes it possible to define UIs for each form factor, whether a smart phone or tablet.

4. How can we gain business value and competitive advantage?

• Model Metrics is helping customers gain tangible business value from mobility through pre-built deployment accelerators that make cloud mobilization faster and cheaper. Today Model Metrics is announcing the release of its first accelerator, the Model Metrics Digital Sales Aid for iPad.
• Already in use by more than 2,500 users, the Digital Sales Aid helps enterprises efficiently deliver compelling sales presentations on the go. The application enables field sales reps to quickly feature and demonstrate key product attributes using a variety of content that is kept up to date via synchronization with an enterprise content library.
• The Digital Sales Aid can be customized directly with an easy-to-use graphical UI. This includes complete flexibility on each screen for how the application looks and feels as well as the visual features iPad applications are known for.
• The Digital Sales Aid is available today on the salesforce.com AppExchange.
• View a demo here: http://www.youtube.com/watch?list=UU2vAElHNaTWs&v=zcO4ph6bEso
• View this customer video here: http://www.modelmetrics.com/marketing-viewpoint/how-zimmer-is-taking-their-cloud-data-mobile-on-the-ipad/

Additional Resources

• Please see Model Metrics’ accompanying announcement today regarding its mobile customer momentum here: http://www.modelmetrics.com/about-us/press-releases/

About Model Metrics
Model Metrics delivers solutions and services at the cutting edge of the cloud computing industry. Since its founding in 2003, Model Metrics has become one of the most diversified and respected partners of salesforce.com, Amazon Web Services, Adobe, Apple, and Google. Headquartered in Chicago with offices across the country, Model Metrics’ customer base spans all industries and includes enterprises such as Abbott, Allergan, Aon, Honeywell, L’Oreal, MasterCard, Medtronic, NBC Universal, The Boeing Company and Walgreens.

With a focus on mobile and call center technology, social enterprise solutions, business process and change management innovation, and custom development, Model Metrics has completed 1,500+ salesforce.com implementations for mid-sized and Fortune 1000 companies. Its world-class application development skills using Force.com, Adobe Flex and AIR, Amazon Web Services, Google and the Apple iPhone enable the creation of custom applications featuring multimedia-rich user experiences. To learn more, visit http://www.modelmetrics.com. Follow us on Twitter at @modelmetricsinc.

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Media Contact:
Kelly Indrieri, Public Relations, Model Metrics, 1.650.340.1983, kelly@kulesafaul.com

1. Mobilize the cloud to deliver business value. Eighty percent of Model Metrics’ customers have smart phone and tablet adoption plans as part of their cloud deployment initiatives, growing Model Metrics’ number of mobile projects by nearly three times in 2011. Examples include dynamic illustrations of medical products on iPads to guide surgeons in operating rooms to custom mobile apps that track product inventory. Enterprises who approach their mobile strategies with the goal to improve business processes are experiencing business return.
2. Engage communities with social technologies. In addition to leveraging social technologies such as Facebook and Twitter to more closely engage with their communities, 60 percent of Model Metrics’ customers are exploring social enterprise technologies to improve employee collaboration. Enterprises are looking for guidance on how to turn this new paradigm of community engagement into business value using the cloud.
3. Transition any business process to the cloud. From compensation and supply chain management to customer facing retail systems, the sky is the limit when it comes to what enterprises are building in the cloud. New enterprise projects this year continue to diversify and the growth of custom apps on cloud platforms continues to accelerate to touch new areas of the business, including mobilizing customer-facing business processes, budget management and vertical industry apps.
4. Design cloud business apps that drive adoption. Enterprises want customized business and customer-facing apps that reflect their brand and are designed for usability, especially when it comes to mobile apps. This requires new design methodologies specific to cloud user experience (UX) and user interface (UI). Eighty percent of Model Metrics’ customers customize their UI and UX, including designing the most efficient clickstream for their specific business process. As a result, Model Metrics recently launched Model FX, the first creative design lab focused on cloud computing, to accelerate and extend its leadership in cloud app design.
5. Deploy globally, customize locally. Sixty percent of Model Metrics’ cloud deployments have global reach in 2011, double from a year ago. This is a result of multi-national enterprise adoption of the cloud and an increase in enterprise-wide use cases. These deployments feature multi-language support, localization and customer and partner access from anywhere in the world.   

• Model FX offers specialized services from concept to development as the first creative design lab focused on cloud computing.
• Model FX is now part of the company’s core solution delivery methodology, giving Model Metrics customers access to design services and the new dedicated cloud experience lab.
• Creative services include user interface (UI) and user experience (UX) design, beginning with consultation and proofs of concept (POCs).
• The Model FX team has extensive experience designing for mobile platforms and for the ‘gamification of IT,’ a concept which applies game mechanics in business applications to motivate employees or customers through ‘play,’ reward and ease of use.
• Model FX creative director Bill Stone brings more than 25 years of experience, including as executive creative director at Leo Burnett, the global advertising agency.

Cloud services leader named to the Red Herring 100, Chicago’s 101 Best and Brightest Companies to Work for, and as a finalist for the Cloud Computing World Series

CHICAGO – July 6, 2011 – Model Metrics, the leader in cloud computing services for the enterprise, today announced industry recognition for its growth and success. The company was selected as one of Red Herring’s Top 100 North America, one of “Chicago’s 101 Best and Brightest Companies to Work For” by the National Association for Business Resources (NABR),  and a finalist for the Cloud Computing World Series for Best Cloud Application.

This recognition follows a number of other recent accolades the company has received:

• Customer Ingram Micro received IDG’s CIO Magazine’s 2011 CIO 100 Award.
• Named a "Cool Vendor" in the Cool Vendors in Application Services, 2011 report by Gartner, Inc. [1
• ]Named a Strong Performer in The Forrester Wave™: Salesforce.com Implementation, Q2 2011 (Forrester Research, Inc., May 13, 2011).
• CEO Adam Caplan received the 2011 Illinois Technology Association (ITA) CityLIGHTS award for CEO of the Year and the Kellogg Alumni Rising Entrepreneur of the Year Award.
• Named a finalist for Customer Service and Call Center Consulting Practice of the Year in the 5th annual Stevie Awards for Sales & Customer Service.

“We are just halfway through and it’s already been a tremendous year for Model Metrics,” said Adam Caplan, CEO of Model Metrics. “With the converging trends of cloud computing, the social enterprise, and mobility, the stars have aligned for us as enterprises look for guidance and development expertise to take advantage of these technology innovations.”

Additional comments:

• “Choosing the companies with the strongest potential was by no means a small feat,” said Alex Vieux, publisher and CEO of Red Herring. “After rigorous contemplation and discussion, we narrowed our list down from hundreds of candidates from across North America to the Top 100 Winners. We believe Model Metrics embodies the vision, drive and innovation that define a successful entrepreneurial venture. Model Metrics should be proud of its accomplishment, as the competition was very strong.”
• “This year’s winners of Chicago’s 100 Best and Brightest Companies to Work For epitomize what it means to be committed to employees. Our winners excelled at employee relations, used innovation to motivate employees, implemented creative compensation programs and more. They serve as a standard for other companies to work toward,” said Jennifer Kluge, NABR president. “We are proud to honor this year’s 101 winners.”

[1] Gartner “Cool Vendors in Application Services” by Susan Tan, Matthew Goldman et al, April 7, 2011

About Model Metrics
Model Metrics, enabler of the Model Enterprise, delivers solutions and services at the cutting edge of the cloud computing industry. Since its founding in 2003, Model Metrics has become one of the most diversified and respected partners of salesforce.com, Amazon Web Services, Adobe, Apple, and Google. Headquartered in Chicago with offices across the country, Model Metrics’ customer base spans all industries and includes enterprises such as Abbott, Allergan, Aon, Honeywell, L’Oreal, MasterCard, Medtronic, NBC Universal, The Boeing Company and Walgreens.

With a focus on mobile and call center technology, social enterprise solutions, business process and change management innovation, and custom development, Model Metrics has completed 1,500+ salesforce.com implementations for mid-sized and Fortune 1000 companies. Its world-class application development skills using Force.com, Adobe Flex and AIR, Amazon Web Services, Google and the Apple iPhone and iPad enable the creation of custom applications featuring multimedia-rich user experiences. To learn more, visit http://www.modelmetrics.com. Follow us on Twitter at @modelmetricsinc.

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Media Contacts:
Kelly Indrieri, Public Relations, Model Metrics, 1.650.340.1983, kelly@kulesafaul.com

Selected for the innovation and success of the Ingram Micro Cloud website, developed and deployed with the help of Model Metrics

CHICAGO – June 09, 2011 – Model Metrics, the leader in cloud computing services for the enterprise, today announced that customer Ingram Micro Inc. (NYSE: IM) has been named a recipient of IDG’s CIO magazine’s 2011 CIO 100 Award. Ingram Micro, the world’s largest technology distributor, received the prestigious honor based on the innovation and success of the Ingram Micro Cloud website (http://www.ingrammicrocloud.com), which Model Metrics helped to design, develop and deploy.

Model Metrics and Ingram Micro partner to deliver the Ingram Micro Cloud to 35,000 partners

• The Ingram Micro Cloud is part of Ingram Micro’s effort to enable the success of its reseller partners in the cloud by providing them with education and business development opportunities. Innovative to Ingram Micro’s strategy was the company’s decision to deliver its cloud strategy via the cloud, using cutting-edge cloud technology.
• Model Metrics partnered with Ingram Micro from advising the company on the cloud landscape to the delivery of the system. Because it was built 100 percent in the cloud, the site was deployed rapidly and live within four months with no IT infrastructure required.
• The resulting cloud-based system is intuitive and easy for partners to navigate, while also being highly customized to Ingram Micro’s needs and existing business processes.
• Today the Ingram Micro Cloud is the first of its kind in the industry and is the go-to business and education resource for approximately 1,600 solutions providers and managed service providers (MSPs).

Comments on the news

•  “Ingram Micro is exemplary for its use of the cloud to enable thousands of reseller partners,” said Adam Caplan, CEO of Model Metrics. “We congratulate Ingram Micro on receiving this great honor and are proud of our role in bringing their vision to life.”

About CIO Magazine’s CIO 100 Awards

• The recipients of this year's CIO 100 award were selected through a three-step process. First, companies filled out an online application form detailing their innovative IT and business initiatives. Next, a team of judges reviewed the applications in depth, looking for unique practices and substantial results. Finally, CIO editors reviewed the judges' recommendations and voted on the final 100.
• Complete coverage of the 2011 CIO 100 awards will be online at www.cio.com on August 1, 2011 and in the August 1 issue of CIO magazine.

About Model Metrics
Model Metrics, enabler of the Model Enterprise, delivers solutions and services at the cutting edge of the cloud computing industry. Since its founding in 2003, Model Metrics has become one of the most diversified and respected partners of salesforce.com, Amazon Web Services, Adobe, and Google. Headquartered in Chicago with offices in San Francisco, Los Angeles, New York, Detroit, Minneapolis and Dallas, Model Metrics’ customer base spans all industries and includes enterprises such as Abbott, Allstate, Aon, Cars.com, CME Group, Honeywell, InfoUSA, MasterCard, Medtronic, and Orbitz.

With a focus on mobile and call center technology, business process and change management innovation, and custom development, Model Metrics has completed 1,500+ salesforce.com implementations for mid-sized and Fortune 1000 companies. Its world-class application development skills using Force.com, Adobe Flex and AIR, Amazon Web Services, Google and the Apple iPhone enable the creation of custom applications featuring multimedia-rich user experiences. To learn more, visit http://www.modelmetrics.com/ or follow us on Twitter at @modelmetricsinc.

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Media Contacts:
Kelly Indrieri
Kulesa Faul, Inc. for Model Metrics, Inc.
1.650.340.1983
kelly@kulesafaul.com

Award recognizes Kellogg alumni building successful high growth entrepreneurial ventures

CHICAGO – June 2, 2011 – Model Metrics, the leader in cloud computing services for the enterprise, today announced that CEO Adam Caplan has received the Kellogg Alumni Rising Entrepreneur of the Year Award. The award recognizes Kellogg alumni who are currently building successful high growth entrepreneurial ventures and who maintain an active and supportive relationship with the Kellogg School of Management.

The award was given by Professor Steven Rogers, director of the Larry & Carol Levy Institute for Entrepreneurial Practice, at the 8th Annual Kellogg Alumni Entrepreneur Conference that took place May 25, 2011.

“Adam Caplan is exemplary as a Rising Entrepreneur for his success in founding and growing Model Metrics, and for the active role he plays with the Kellogg School of Management,” said Professor Steven Rogers, director of the Larry & Carol Levy Institute for Entrepreneurial Practice. “In a short time, Adam has created a company on the cutting edge of the technology services industry, creating benefit for its customers, employees and investors. His success is an inspiration for the next generation of Kellogg alumni.”

“It’s a great honor to receive the Kellogg Alumni Rising Entrepreneur of the Year Award,” said Adam Caplan, CEO of Model Metrics. “The Kellogg School of Management has given myself and countless others the leadership and management skills required for building a successful company; I applaud its continuing commitment to developing the next generation of high-growth entrepreneurs.”

This honor follows Caplan receiving the 2011 Illinois Technology Association (ITA) CityLIGHTS award for CEO of the Year on May 13, 2011 for leading Model Metrics’ extraordinary business growth over the past year. 

About Model Metrics
Model Metrics, enabler of the Model Enterprise, delivers solutions and services at the cutting edge of the cloud computing industry. Since its founding in 2003, Model Metrics has become one of the most diversified and respected partners of salesforce.com, Amazon Web Services, Adobe, and Google. Headquartered in Chicago with offices in San Francisco, Los Angeles, New York, Detroit, Minneapolis and Dallas, Model Metrics’ customer base spans all industries and includes enterprises such as Abbott, Allstate, Aon, Cars.com, CME Group, Honeywell, InfoUSA, MasterCard, Medtronic, and Orbitz.

With a focus on mobile and call center technology, business process and change management innovation, and custom development, Model Metrics has completed 1,500+ salesforce.com implementations for mid-sized and Fortune 1000 companies. Its world-class application development skills using Force.com, Adobe Flex and AIR, Amazon Web Services, Google and the Apple iPhone and iPad enable the creation of custom applications featuring multimedia-rich user experiences. To learn more, visit http://www.modelmetrics.com/ or follow us on Twitter at @modelmetricsinc.

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Contact:
Kelly Indrieri
Kulesa Faul for Model Metrics
(650) 340-1983

kelly@kulesafaul.com

Model Metrics receives the highest score possible for client satisfaction; also receives its highest scores for its implementation life cycle, vertical expertise, key partnerships and go to market strategy

CHICAGO – May 23, 2011 – Model Metrics, the leader in cloud computing services for the enterprise, today announced it is cited as a Strong Performer in The Forrester Wave: Salesforce.com Implementation, Q2 2011 (May 13, 2011). In this evaluation of leading service providers for complex, enterprise-wide salesforce.com initiatives, Model Metrics received its highest scores for client satisfaction, implementation life cycle, vertical expertise, key partnerships and go to market strategy.

The report evaluated 11 salesforce.com implementation service providers with more than $10 million in revenue associated with salesforce.com projects, more than 50 consultants, and breadth of capabilities from process expertise to technical programming skill. The report focused specifically on the needs of larger, more complex salesforce.com deployments, often global in scope, large in scale, or complex in terms of integrations and customization.

According to the report:

• Model Metrics was noted for developing its 2GO Cloud solutions, which enable Salesforce and other cloud solutions on mobile devices, as well as its concentration of client experience in financial services, life sciences, healthcare, and CPG/retail industries.
• “It (Model Metrics) is an excellent choice for firms that are seeking a more nimble, flexible partner that is highly dedicated to SFDC (salesforce.com).”

Model Metrics, eight years of expertise in the clouds

• Recognized for its expertise with custom, mobile, and multi-cloud deployments, Model Metrics has 100,000+ mobile application users and has completed over 1,500 cloud computing implementations for mid-sized and Fortune 1000 companies.
• Its world-class application development skills using Force.com, Adobe Flex and AIR, Amazon Web Services, Google and the Apple iPhone enable the creation of custom applications featuring multimedia-rich user experiences.
• Today Model Metrics is the go to service provider for enterprises looking to deliver the power of cloud computing on the latest tablet and smartphone devices. Its expertise at the intersection of cloud computing and mobility enables businesses to not only discover the productivity of conducting business transactions on the road, but also to gain competitive advantage by mobilizing the cloud.

Comments on the news:

• “We feel our placement on this Forrester Wave focused on large and complex enterprise-wide salesforce.com implementations is a testament to our early commitment to the cloud and the expertise we’ve developed over the past eight years with custom, mobile and multi-cloud deployments,” said Adam Caplan, CEO of Model Metrics. “With over 1,500 cloud implementations under our belts, we’re at the cutting edge of making the cloud work for enterprises.”

About Model Metrics
Model Metrics, enabler of the Model Enterprise, delivers solutions and services at the cutting edge of the cloud computing industry. Since its founding in 2003, Model Metrics has become one of the most diversified and respected partners of salesforce.com, Amazon Web Services, Adobe, and Google. Headquartered in Chicago with offices in San Francisco, Los Angeles, New York, Atlanta, Detroit, and Minneapolis, Model Metrics’ customerbase spans all industries and includes enterprises such as Abbott, Allergan, Aon, Honeywell, L'Oreal, MasterCard, Medtronic, NBC Universal, The Boeing Company and Walgreens.

With a focus on mobile and call center technology, business process and change management innovation, and custom development, Model Metrics has completed 1,500+ salesforce.com implementations for mid-sized and Fortune 1000 companies. Its world-class application development skills using Force.com, Adobe Flex and AIR, Amazon Web Services, Google and the Applei Phone and iPad enable the creation of custom applications featuring multimedia-rich user experiences.

To learn more, visit http://www.modelmetrics.com/ or follow us on Twitter at @modelmetricsinc.

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Contact:
Kelly Indrieri
Kulesa Faul for Model Metrics
(650) 340-1983
kelly@kulesafaul.com