I got a phone call the other day from a number I didn’t recognize, and on a whim, I answered. On the other end was a telemarketer from a large US-based hotel chain. “Hello, Mr. Johnson,” said the telemarketer. “We’d like to thank you for your loyalty, and we wanted to let you know about … read the whole post
Customer Viewpoint: Social Enterprise Transformations
By: David Lafferty, EVP and CIO, Tidewell Hospice What was the motivating factor behind your business's move to the cloud? We needed a solution where we could focus on our core competency without burdening IT staff with the day to day requirements of hardware and software, let alone the capital costs. Secondly, we wanted to … read the whole post
Becoming Antisocial
Over the past year, there’s no denying that we, as a company, have gone through some major changes. It was bound to happen since we’re in the business of helping our customers make the transition to social enterprises; but it’s happened to us too, and we’re not so sure it’s a good fit. Honestly, we … read the whole post
An Open Valentine to the Cloud
To celebrate Valentine’s Day, we thought we’d take a moment to profess what we love about the cloud. After all, if it wasn’t for the cloud, we wouldn’t be here! Here’s why we think you should love the cloud too…
Model Metrics Closes Out 2011 With Much To Be Thankful For
As 2011 comes to a close, we at Model Metrics are very proud of our accomplishments over the last 12 months, including, but not limited to the introduction of Model FX, the first cloud design lab, and our rapidly growing Social Enterprise and Mobile practices.
AH Holdings and Standard Register Deploy Social Enterprise Technologies to Transform their Organizations
Check out two new case studies from AH Holdings and Standard Register on Chatter deployments we recently completed. They are great examples of using social enterprise technology to improve your business. AH Holdings, a growing conglomerate of healthcare support solutions companies, worked with Model Metrics to deploy Chatter for better knowledge sharing among its highly … read the whole post
Gamification: Where Gaming Means Business
Today's gamers include millions of Americans of all ages and backgrounds (72% of all American households play computer or video games according to the Entertainment Software Association) and the number is skyrocketing. Why should you care? Because gamification is making its way into enterprise solutions such as Salesforce CRM, and the aforementioned gamers are your … read the whole post
The World Lost a Great One
It is with great sadness that our team at Model Metrics recognizes the passing of a true innovator in the technology world, Steve Jobs. Merriam-Webster defines genius as possessing "extraordinary intellectual power especially as manifested in creative activity," and we certainly couldn't say it better than that. Mr. Jobs started Apple Computer in 1976 in … read the whole post
How Zimmer is Taking Their Cloud Data Mobile on the iPad
Zimmer is a worldwide leader in providing medical devices that improve the quality of life for people worldwide. To that end, they wanted to arm their sales team with the latest sales materials such as videos, powerpoints, pdf documents, and make them available on iPads. Watch this powerful presentation from the 2011 Dreamforce conference and … read the whole post
So…What *ARE* Businesses Doing With Tablets?
These days you really can't visit a tech blog without seeing 3 stories on the front page about tablet computers. iPads, Samsung Tablets, BlackBerry PlayBooks, Xooms, and a whole cadre of cheaper wannabe products. What makes them so hot? Tablets are cheap, tremendously portable, have thousands of apps, but most of all – people love using them. … read the whole post
Ingram Micro wins a 2011 CIO 100 Award from CIO Magazine
Congratulations to our customer Ingram Micro for receiving the 2011 CIO 100 Award from IDG’s CIO Magazine. They won the prestigious award based on the innovation and success of the Ingram Micro Cloud website (www.ingrammicrocloud.com), which we're proud to say we helped to design, develop and deploy. For more info, check out our press release.
Force.com March Madness Brackets are Here!
Wait, what? That's right, this year you can manage your NCAA Tournament bracket in a Force.com application. Assembled by our good friend Reid Carlberg and the Force.com Labs program over at salesforce.com, it's easy to install. Simply head over to the AppExchange, install it, and you're off and running. Upon successful install, you'll have this in … read the whole post
The Motorola Xoom is Available – and so is our App for it
Motorola's Xoom just became publicly available last week, and guess what – we've already got an enterprise app that runs on it! The device's specs are flat out awesome: Dual-core 1ghz processor 10.1" widescreen HD display 2mp webcam and 5mp camera on back Android 3.0 Honeycomb Keeping in mind this device and operating system just … read the whole post
Free Webinar: iPads in the Enterprise
Apple's iPad is the hottest device in the workplace today. According to Computerworld, Medtronic recently purchased 4,500 iPads for employees, and they aren't the only ones. Microstrategy is behaving similarly. Many companies are making the jump early to adopt these devices and putting themselves at an advantage. Given the iPad's vast consumer and business market … read the whole post
Remembering Dreamforce 2010
Dreamforce this year was similar to past shows: exciting, a source of breaking news, and unbridled energy. But the scale of this year's show really set it apart from the past. As we understand it, there were nearly 28,000 attendees, an increase of nearly 50% on the year before. To say Salesforce is on a … read the whole post
Order Entry in Salesforce Using an iPad and the new REST API
As the bulk of Internet sites and services have moved or are moving to using the REST API (Yahoo, Flickr, Google, Facebook), salesforce.com is also moving in that direction. Amazon's Jeff Barr has acknowledged that although both REST and SOAP APIs are offered, 85% of the calls to Amazon Web Services use REST. Since Model Metrics prefers … read the whole post
Communication Overload
How many times have we heard, both in our personal and business lives, that good communication is key factor to success? Sometimes this idea is discussed casually and never acted upon. Despite the lack of attention that communication sometimes receives we have never had more opportunities, both personal and professional to ‘stay in touch’. Smart … read the whole post
Marketing Resource Management and You Don’t Need to Spend a Lot
I was just skyping with Reid Carlberg, a technical evangelist at salesforce.com. I know he’s been working on a Force.com Labs application called Action Plans. Its actually been out for a number of months, but the big news for me is that it now works for Campaigns. Here’s what this means. Until now, if … read the whole post
The World Welcomes the BlackBerry Tablet (And so do we!)
As pretty much anybody who has a pulse already knows, BlackBerry has released their latest technological marvel, the PlayBook tablet. Initially, it appears to be a direct competitor to the iPad, which as far as we're concerned is a good thing. Competition breeding innovation and all. But what really excites us is that this new … read the whole post
Will the Desktop Become Irrelevant? (Part 2)
You may recall back in March we wrote a post on the rapidly dwindling need for desktop machines. That trend has continued, except now it's changing directions yet again. Not only are laptops and netbooks increasing sales, but now tablets are all the rage just 6 months later. Apple has once again defined a new … read the whole post
Apple’s Announcement Makes big, big Waves
As we first saw reported by Engadget yesterday (and soon by many, many others) Apple has lifted its development ban on third-party platforms. This of course, is big news because Apple had once infamously blocked the use of those platforms to create apps for the iPhone and iPad. Why would we care so much at … read the whole post
Model Citizen Takes a Walk
Model Metrics has a long history of giving back to the communities that we serve, under the "Model Citizen" program. In a little over a month, Model Metrics will sponsor several employees and their family members to participate in this year’s AIDS Foundation of Chicago 5k Run/Walk event. Since its establishment in 2001, AIDS Run and … read the whole post
The Mobile Shot Heard ‘Round the World
Just yesterday, Engadget covered stories coming from both Gartner and IDC, two of the preeminent research and analysis firms in the country. Both agree that Android has exploded on the market, moving from a 9.6% market share last quarter to 17.2% market share currently. Google’s grand vision of running multiple devices across multiple carriers is coming … read the whole post
Despite All The Apple vs Adobe Controversy, The Solutions Really Could Be Elegant
Another illustration of how the Apple vs Adobe controversy affects the end customer
Is This the End of Microsoft?
Today, Marc Benioff, the ever-vocal CEO of salesforce.com made a blog post over at Fortune on the end of Microsoft. In his post he outlines Microsoft’s latest ad campaigns, the ones spouting off about Windows 7 being "my idea." He pokes fun at one in particular where Windows no longer crashing was somehow deemed a feature. Is … read the whole post