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Automated testing tools like FlexMonkey, RIATest, and QTP in Flex require you to add a few .swc files from Adobe to the compiler arguments in order to run. This is easy enough to set up in the project settings:
-locale en_US -include-libraries "${flexlib}/libs/automation.swc" "${flexlib}/libs/automation_agent.swc" "${flexlib}/libs/automation_dmv.swc"
But if you try to do this in version 3.3.0 of the [...]

Hundreds, or even thousands, of companies claim they have created Cloud Computing-based applications.  I don’t doubt that in the least.  However, almost all of these applications either a) use the company’s own platform or b) leverage one or two infrastructures, such as Force.com, Amazon Web Services or Google.  Very few applications leverage more than two [...]

On the second day keynote at Google I/O they unveiled something big.  This is new product is built by the guys who brought us Google Maps.  Remember how surprised you were the first time you saw interactive maps IN THE BROWSER and could zoom down and see your own house?  Well these guys asked themselves [...]

 
I have an iPhone and for the most part I love it.  I like the interface, the seamless access to music and all the apps on the AppStore.  I don’t like the shortcomings, such as the lack of cut and paste, no video capture, lack of landscape keyboard, etc… Many of these will be addressed [...]

The successful strategy for CRM implementation in your organization needs to be well thought out and aligned to your culture, business needs and problems. However, there is significant value to examining what has worked (and not worked) for others that have blazed this trail before you. This two-part post will address some of [...]

Contact the author at rcarlberg@modelmetrics.com or @ReidCarlberg
I’m on a quest to eliminate the term “resource” as a synonym for another human being.  Why?  Simple: everything I do is about people. Everything succeeds or fails based on the people involved.  The term “resource” feels like an attempt to whitewash this fact, to neutralize it.  And that’s [...]

 
You can follow Jim on:

I’m a Marketer by trade, and have been for the past 10 years. In my career I have seen big changes in fads, communication styles, distribution channels, and a couple generations of marketing enablement software. But none have been quite as profound to me as salesforce.com. I sound like I’ve [...]

Remember When Video Killed The Radio Star?
By now we should recognize the signs of a major shift caused by a new, “disruptive” technology. After all, we have seen it happen so many times before. The only difference is that today the shifts are quick and dramatic, catching off guard anybody that dares to [...]

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or email Scott: smccambridge(at)modelmetrics.com
I just finished listening to a Pod Cast of This American Life show #377 “Scenes from a Recession”.  In one act of the show they explained in detail the process by which the FDIC comes in and takes over a bank that has failed.  As a trainer, I was [...]

What do Siebel, RightNow, Oracle CRM, Microsoft Dynamics, and Salesforce.com all have in common? The answer is that none of them will change your business and further your CRM effectiveness all by themselves. If you are looking at any of these systems as being the savior for your organization, you are going to [...]

Have you wished your business process was highly automated with instantaneous workflow notification triggers sending a flurry of communication to all the appropriate people?
Have you thought implementing this stroke of brilliance in salesforce.com (or any other system) would cure the ailments of your current business process?
If you have not had the opportunity to test [...]

Calendar2GO Lite for Salesforce CRM on the iPhone
 
We just found out Calendar2GO Lite was approved by Apple.  This is a free little application that allows you to easily see your Salesforce calendar on your iPhone and shows all the events for the current week, broken out into days and is very similar to the home screen in [...]

We have had a lot of great interest in Cloud Loader, so the next question is "How do I start using it?"  Well, here is a simple 5 Step guide to get going with Cloud Loader to start doing integration for $0.10 an hour (or less with a reserved instance).
 
Step 1 – Sign Up for [...]

CRM Kicks SaaS!!!
Why CRM Optimization Is Your Future
Optimization, Optimization, Optimization!!! I am amazed at the number of optimization projects that we are being retained to perform these days. Amazed and very impressed with what our clients are targeting as their objectives. They are taking CRM way beyond the borders of sales, marketing [...]

So why do I need a server again to integrate with the cloud?

Historically one of the arguments against SaaS, or now “The Cloud” was that integration is difficult or expensive.  Several great providers have emerged in this space to make integration with cloud platforms inexpensive and more recently, even cloud based.  These approaches are great [...]

A pair of my co-workers and I took a trip out to Seattle to visit everyone’s favorite online retailer. We weren’t visiting the commerce side of the house, but the online services group Amazon Web Services (AWS). Which meant free shipping wasn’t an option for this trip. We walked through their current and upcoming product [...]

Follow SFDCTraining on Twitter or contact Shannon at scunningham@modelmetrics.com
This is kinda like those shows that stage your house for a sale on a $2,000 budget.  Many companies in the current economy aren’t spending money on new technology.  That’s fine.  You should save where it makes sense, but a little spending and a lot of effort [...]

I logged into my Facebook page this morning and found the follow message  regarding “Terms of Use Update”.

 
First of all I want to congratulate Facebook for their swift response to the overwhelming reaction to the changes in their Terms of Use.   
Second I want to slap Facebook on the hand with a ruler (nun style) [...]

This has obviously been a hot topic since last fall.  Many have written about it, from Forbes and The Industry Standard on down.  While most seem to be casting their vote for Cloud Computing success through this recession, there are others who are non-believers.  Those who believe in the cloud computing model believe that this [...]

I just wanted to share my Gmail transition experience over the past 24 hours. 
I was extremely resistant to switching to Gmail.  I’m one of the last in the company to do it.  I love folders, I love offline, I love exchange/outlook/entourage (EOE). But as a company, it just made sense to make the switch.  From [...]

A few years back, we (the development team here at Model Metrics) were looking for a technology to build an offline application (this later became the framework for our 2GO line of products) with a rich front end and salesforce.com as the data endpoint.

Optimization
If 2009 is the year to do more with what you have, then optimizing your salesforce.com configuration should be one of your top priorities.
Model Metrics has helped scores of companies to “optimize” what they accomplish with salesforce.com. To be clear, optimization clients are existing subscribers of salesforce.com whom Model Metrics did not initially implement. [...]

First blog since Dreamforce… not good! The marketing guys are all over me. “You have to blog consistently.” Of course they’re right, but who has the time! Inauguration was yesterday, pretty amazing times. So now that Obama is in and the recession will be coming to an end, banks will become stabilized, the capital markets will bounce back, and general [...]

You can follow Reid Carlberg on Twitter.
 
 
…along with a pretty decent fleece.
This Force.com First 500 Certified thing — it’s like the gift that keeps on giving.  (First the pin & hat, the certificate and now this.  A bonanza!)
 

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You can follow Reid Carlberg on Twitter.
My prior ground-breaking* work on "dirt computing" has proven it’s worth!  "Dirt bound" is now insanely popular.  Or, if not insanely popular, it has appeared in at least one blog post outside of mine.  
Although I should probably admit that even that blog post is about my blog post, [...]

 Cloud Converter(???????????)??????????????????????????(??????????)?????? 
(English language version here.)
 
????????????Google Code??????????????????Java???????????????????? 
 
?    ????????????JDBC???????????????????(Lotus Notes, Oracle, MySQL, ??)? 
?    ???????? 
?    ?????????????????? 
?    ??????????????????????????????????????? 
?    ????????????? 
 
???????????????ReadMe.txt??????????????
 
??????????????????rcarlberg@modelmetrics.com. 

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(???? 
I just posted Cloud Converter to Google code.  It’s a bunch of Java code that:
** connects to a dirt bound database you specify — anything with a JDBC connector should work (MySQL, Lotus Notes, Microsoft SQL, Oracle)
** inspects the meta data
** creates a matching object in Force.com
** modifies the default page layout to include all [...]

Cloudware — used as early as 2007 to refer to things like Google Maps, normal people will start saying it this year to refer to just about everything.
"AWS It" — putting something on AWS’s S3, EC2 or Turk instead of going the dirt computing route.
Web 11.0 — someone will surely co-opt this meaningless string of [...]

It’s the time of year for predictions.  Everyone has their prognostication hat on. My thoughts?  We’ll need a buzzword for all those servers we’re killing.  It should be slightly negative.
I call dibs on "dirt computing". 
From what I can tell, 2009 is not likely to be a good year for dirt computing.

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Attended SFDC’s Cloudforce in NYC today.  It was at The Pierre — a pretty nice hotel.  Two digressions to get out of the way: love the new Tommy Bahama shirts, was not a big fan of the chicken salad sandwiches.
Mr. Benioff & crew did their job.  Highlights:
One person came out of the keynote and said, [...]

 Heading to Cloudforce in NYC?  So am I.  We’ll be talking about some of the standard stuff as well as one supercool addition.  You should definitely stop by our booth (I think it’s a booth — might be a table — either way stop by) and ask for a demo.  I’ll be there all day.
 
 

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So Dan Galorath has noticed Force.com and started to quantify the savings he believes users can achieve with it.  It looks like Marc Benioff sent the results around to all of SFDC.  With good reason - Galorath estimates 30-40% lower costs when compared to Java.
Very cool.  And consistent with my experience. 
In an explanatory article, How [...]

 
So it’s post Dreamforce 08 — awesome.  Love DF, love getting home from DF. 
On the flight, I noticed something interesting: if you cruise into Eclipse, the plugins directory, where you have the Force.com IDE, you’ll see a "com.salesforce.ide.documentation.[a bunch of numbers]".  If you look in there, you’ll see a directory called "platform_labs", and if [...]

 
Pretty psyched about the new developer account limits: 2 full licenses, 3 platform, 5 partner, 10 customer.  Now that’s what I call a dev account.
Oh and yeah there’s sites in there too.
I’ll probably sign up for a second one today just so I have a spare.
While I’m thinking about it: I’ve heard a few people [...]

 
Well, if you did, you definitely weren’t hanging out with me. Certification exam done (and passed — hooray), many people said hello to and one very late dinner at a very nice restaurant complete (thank you, Informatica geniuses). 
You’d think with all that I’d be asleep. You’d be wrong.  I’m up polishing some slides [...]

 
Just pulled into SFO.  The Nikko, actually.  I have a tiny room but boy is it quiet.  Love it!
Why?  It gives me space to get my thoughts together.  The next three days are going to be long ones — but they also promise to be very interesting. 
I’m kicking off with a cert exam, then [...]

Hey all, first blog here.  I’m sure my prose will thrill the masses.  What could be more exciting than reading about CRM?  Truly thrilling!!  We’ll try not to make it too dry.  Maybe we’ll throw in some discussion around platforms and CSS and other equally compelling topics.
So let’s see, what’s going on.  One word (or [...]

Dreamforce 2008 is less than 2 weeks away and I can’t help think what it was like just five years ago when I attended the first Dreamforce as a Salesforce.com employee. That year attendance peaked at 600! This year they are expecting 10,000 attendees.
Times have certainly changed but the excitement of Dreamforce has not.  Did [...]

Interesting times.  Yesterday the House of Representatives failed to pass the $700B bailout bill.  The Dow fell almost 800 points during the afternoon, the largest one day loss in its history.  The last time I remember hearing those words was back in 2001, when the Internet bubble burst.  Of course the NASDAQ took a relatively [...]

Intuit founder Scott Cook’s "The Contribution Revolution: Letting Volunteers Build Your Business" (Harvard Business Review, Oct 2008) tells business owners they should harness the power of user contributions. However, it’s missing one important ingredient: how they should do it.
Cook writes:
First, you must learn how to spot opportunities for creating value from user contributions. Second — [...]

Dreamforce 08.  It’s coming, and I’m excited.
Yeah, it’s over election week, which is a little irritating, but I’ll register for the absentee voting and that will be that.
Then there’s the traveling to SFO, being away from my wife and young son.  I’ll probably miss him doing something totally cool.  My wife will have the video [...]