Leadership Team

Adam Caplan - Founder & CEO

Adam founded Model Metrics in an effort to accelerate the adoption of Cloud Computing within enterprise organizations, with the goal of bringing these companies all the value of the technology, from rapid implementation to ease of use, enhanced analytics, and tremendous ROI.  Adam earned his MBA from the Kellogg Graduate School of Management and his undergraduate degree from the Wharton School at the University of Pennsylvania.  He is a board member of the Illinois Technology Association and a member of the Kellogg School Entrepreneurship Advisory Board.
   
 
 

Chris Conant - Chief Operating Officer

Chris leads the Model Metrics Sales team while guiding operations. He focuses on developing scalable, repeatable programs to streamline our operations and builds programs for the sales team to follow. His extensive experience in the technology industry makes him an invaluable asset enabling us to continue our impressive sales growth.
   
   

John Barnes - Chief Technology Officer

John has earned a national reputation as an application development expert and a leading developer using the Force.com platform, Adobe Flex, and AIR technologies. He leverages the Force.com platform and Visualforce to build custom business applications that go far beyond the traditional realm of sales and marketing. He graduated with honors from the University of Nebraska with a Bachelor of Science degree in Information Systems.

  
     
     

David Dahlberg - Chief Marketing Officer

David Dahlberg leads the marketing team at Model Metrics, where he is responsible for the development of key messages, product roadmaps, and demand generation. Prior to Model Metrics, David was the Vice President of Field Marketing, Operations, and International Marketing at salesforce.com. David holds a MBA in Marketing and Corporate Strategy from the University of Michigan and a Bachelor of Arts in Economics from Northwestern University.

  
     
     

Erez Akiva - Senior Vice President of Professional Services

As SVP of Professional Services, Erez plays a principal role in the development and delivery of consulting services. he oversees the Model Metrics delivery team, consisting of project management, data services, education services, and our technology team. Erez earned a Bachelor of Science degree in Accounting from Florida Atlantic University.
 
 
   
Kevin Turner - Principal

Kevin is a Principal with Model Metrics. He has been involved in CRM since the industry’s inception and over the span of his career has worked with hundreds of companies to strategize, define, implement, and optimize CRM and related solutions. Kevin earned a MBA from DePaul University and his undergraduate from the University of Michigan.
   
   

Bill Kalma - Vice President of Consulting

Bill leads our consulting services arm, backed by 15+ years of IT leadership experience in a variety of environments and industries. His role as Vice President of Consulting involves CRM requirements gathering, business process alignment, and ultimately delivery of high quality professional business services. He is a certified Project Management Professional and holds an MBA in Business Strategy from Rockford College and Bachelor of Science degree in Computer Science from the University of Wisconsin-Whitewater.
   
   

Matthew Veal - Vice President of Business Development

Matthew is responsible for sales of all service engagements and ultimately the satisfaction of our clients. In keeping with typical Model Metrics tradition, Mathew has a broad background in customer service, business development, and professional services. He holds a Bachelor’s Degree of Science in Decisions Sciences and Operations Systems Management.
 
 
 
 

Amisha Rigia - Vice President of Operations

Amisha plays a key role in building out process methodology for delivery and technology services. Other key responsibilities include on boarding of new consultants, building out best practices, managing resources for all projects, and managing all Model Metrics strategic projects. Amisha holds a Masters of Business Administration with a concentration in Management Information Systems from DePaul University and a Bachelor of Business Administration in Finance from the University of Michigan.