So You Want to Be a Salesforce Admin…

Devin Nowakowski

And Why Not? What more noble cause is there to be leading your company in? Salesforce.com (SFDC) has changed the way people and companies interact with software. The Salesforce.com platform is not just software hosted in the cloud, but has become a platform for companies and individuals to design their own software that integrates with their core CRM quickly … read the whole post

Using Customer Service as a Differentiator

Joel Dubinsky

As the Service Cloud practice lead at Model Metrics, I tend to take a more critical look at a company’s service and support process when I’m a customer. My recent attempt to purchase home Internet service left me scratching my head. I started out the company’s website as usual. After finding a special online only deal, … read the whole post

Model Metrics Partners with Leading Molecular Diagnostics Company to Help Eye Care Professionals Improve the Management of Age-related Macular Degeneration Patients –

Model Metrics’ customized cloud application enables Arctic Diagnostics to focus on its mission to help physicians identify the leading cause of blindness in the U.S. CHICAGO – October 12, 2011 – Model Metrics, the leader in cloud computing services for the enterprise, today announced the success its customer, Arctic Diagnostics, is achieving by running its … read the whole post

Ditching the Laptop and all in With iPad 2

Adam Caplan

I was meaning to write this blog in March 2012, one year after ditching my laptop and moving to the iPad2  for daily business use.  With the passing of the amazing, iconic, heroic, innovative (stick in your adjective) Steve Jobs, now seems like a good day to accelerate the timeline and get my thoughts out … read the whole post

The World Lost a Great One

It is with great sadness that our team at Model Metrics recognizes the passing of a true innovator in the technology world, Steve Jobs. Merriam-Webster defines genius as possessing "extraordinary intellectual power especially as manifested in creative activity," and we certainly couldn't say it better than that. Mr. Jobs started Apple Computer in 1976 in … read the whole post

Model Metrics Lifts the Barriers to Enterprise Cloud Mobilization

model

Expanded services make enterprise cloud mobilization a reality with deployment accelerators and support for any platform using any device; New Digital Sales Aid for iPad application transforms sales for customers; Cloud services leader’s mobile projects grow by 600 percent CHICAGO – October 5, 2011 – Model Metrics, the leader in cloud computing services for the … read the whole post

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